To contact us, please email to ipadsupport@taxfreeway.ca.

  1. What is TaxFreeway 3-in-1?
  2. Does TaxFreeway 3-in-1 only cost $19.95? Is there any additional cost?
  3. How can I obtain TaxFreeway 3-in-1 product key?
  4. What is the general procedure to tryout and purchase TaxFreeway 3-in-1 2012?
  5. How to transfer tax files between iPad and Mac/Windows?
  6. How can I purchase previous years' software?
  7. Do you accept payment other than credit card?
  1. What is TaxFreeway 3-in-1?
  2. You can use an iPad product key to activate all three products below.

    • TaxFreeway (for Windows)
    • TaxFreeway for Mac
    • TaxFreeway for iPad

    (To purchase an iPad product key, use menu Help->Buy Product Key in TaxFreeway for iPad.)

  3. Does TaxFreeway 3-in-1 only cost $19.95? Is there any additional cost?
  4. Per product key cost $19.95 (plus tax) to prepare and file up to twenty* returns for current tax year and there is no additional cost. No additional cost for Netfile and print. No restriction on income level. Product key is valid only for current tax year software release.

    If your total family income (line 150) is $20,000 or less, you can prepare your tax return with TaxFreeway for iPad at no cost.

    * CRA requirement for Netfile certified software: maximum 20 tax returns per computer.

  5. How can I obtain TaxFreeway 3-in-1 product key?
  6. After purchasing a product key for current tax year, you can sign in your TaxFreeway user account to get the product key for this tax year.
    You can then enable Netfile feature in three products, and Print feature in Windows and Mac products with your product key.

  7. What is the general procedure to tryout and purchase TaxFreeway 3-in-1 2012?
    • Free download TaxFreeway installers from our download pages.
    • Install it on your iPad/Mac/Windows to tryout. (Netfile and Print features are not enabled.)
       
    • To purchase a product key for this tax year, click button Buy Now at this website.
    • Click button My Account, sign in to get your product key. Use the key to enable Netfile feature of three products, and Print feature of Windows and Mac products.

  8. How to transfer tax files between iPad and Mac/Windows?
  9. TaxFreeway for iPad use iOS File Sharing feature to transfer file between iPad and Mac/PC. When your iPad is connected to your Mac/PC and iTunes is open, select your iPad in the iTunes Library and then click on iTunes' Apps tab. Scroll down to the File Sharing section. You'll see a list of apps that use File Sharing. Click on TaxFreeway for iPad,  you'll see any files you've already added to, or created on, the iPad.

  10. How can I purchase previous years' software?
    • Click button Buy Now at this website.
    • On web page Online Store, you can find a link "To purchase previous years' release, please click here." Click the link to purchase product key for previous years' software release.
       
    • Click button My Account to sign in your user account.
    • Inside your user account, click button Product Key. You can find download link for a tax year software release right beside the corresponding product key.

  11. Do you accept payment other than credit card?
  12. Yes, we also accept payment through INTERAC® Online service. If you have questions regarding this service, please refer to link below.
    http://www.interac.ca/index.php/en/interac-online/interac-online-for-consumers
    https://gateway.interaconline.com/docs/en/help/help_security.html

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